UDON Asian Food Digitises Its Operations with Andy: Innovation in Food Safety and Efficiency
Since opening its first restaurant in Barcelona’s El Born neighborhood in 2004, UDON Asian Food has grown to become a leading name in Asian cuisine across Spain and beyond. Its success lies in a blend of passion for Asian gastronomy, high-quality ingredients, and a strong commitment to sustainability and innovation.
As of early 2025, UDON Asian Food operates over 70 locations in Spain and has a presence in five countries. Their expansion plans aim to reach 85 restaurants, with new openings in Mexico, Ecuador, the Dominican Republic, and Chile.
The brand is also expanding in the United States, with new restaurants opening in Miami, Florida.
UDON’s rapid growth brought new challenges in operational management and food safety. The brand needed a digital solution to streamline HACCP self-control processes, ensure product traceability, and simplify the daily workload of their teams — all while maintaining their core values of quality and sustainability.
They were looking for a tool that was intuitive, efficient, and adaptable to both company-owned and franchised locations.
The solution they selected was Andy.
Enhanced food safety and control
Andy has enabled UDON to digitise all HACCP processes, ensuring that each restaurant meets the highest standards in food safety, efficiently and consistently.
Time savings and fewer errors
Staff can now log tasks quickly and accurately, reducing administrative workload and allowing more time to focus on customer service.
Scalable and consistent expansion
With digitalised processes, the brand has implemented its quality standards smoothly and consistently in new markets, ensuring the same guest experience across all locations.
Reinforced sustainability commitment
By cutting paper use and optimizing workflows, UDON strengthens its environmental efforts, staying aligned with its vision of responsible business.
How Andy supports UDON’s teams
Andy has brought a true operational transformation to UDON’s restaurants, enabling:
- Full HACCP digitalisation across the network for faster, more accurate compliance.
- Custom food labelling to guarantee ingredient traceability and safety.
- Real-time incident tracking, allowing quick and effective problem-solving.
- A digital library with procedures and training accessible to all team members.
- An internal chat that boosts team communication and operational coordination.
- Automated internal audits to ensure efficient regulatory compliance.
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