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Incident Management Software
Incident Management Software

Incident Management, for Food Service Brands, Simplified

Respond instantly, take corrective action, and keep operations running smoothly – all with Andy’s powerful digital tools.

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From Issue Detection to Resolution – Without Delay

Fast, Accurate Incident Handling

Capture and address incidents in seconds while maintaining complete traceability, so your kitchen and front-of-house can keep operating without disruption.

  • One-click logging for any incident
  • Effortless supervisor notifications
  • Real-time monitoring from a centralized Control Panel
  • Reduced downtime and quicker resolutions

From Detection to Resolution - In Record Time

Resolve problems efficiently with built-in workflows that guide your team through every step.

  • Predefined workflows for different incident types
  • Full traceability of corrective actions taken
  • Integration with checklists to ensure nothing is overlooked
  • Detailed reporting for audits and future prevention

Centralized Control for Multi-Location Brands

Gain a clear, real-time view of every incident across your network and use the data to make better operational decisions.

  • All incidents in one central platform
  • Automated alerts for urgent situations
  • Pattern and trend identification for proactive improvements
  • Streamlined resolution processes

From Issue Detection to Resolution – Without Delay

Fast, Accurate Incident Handling

Capture and address incidents in seconds while maintaining complete traceability, so your kitchen and front-of-house can keep operating without disruption.

  • One-click logging for any incident
  • Effortless supervisor notifications
  • Real-time monitoring from a centralized Control Panel
  • Reduced downtime and quicker resolutions

From Detection to Resolution - In Record Time

Resolve problems efficiently with built-in workflows that guide your team through every step.

  • Predefined workflows for different incident types
  • Full traceability of corrective actions taken
  • Integration with checklists to ensure nothing is overlooked
  • Detailed reporting for audits and future prevention 

Centralized Control for Multi-Location Brands

Gain a clear, real-time view of every incident across your network and use the data to make better operational decisions.

  • All incidents in one central platform
  • Automated alerts for urgent situations
  • Pattern and trend identification for proactive improvements
  • Streamlined resolution processes

Andy For Incident Management: Key Benefits

Smart Automation

Quick, error-free logging and tracking

Real-Time Alerts

Immediate notifications for critical issues

Optimised Corrective Actions

Fully documented, step-by-step solutions

Multi-Location Supervision

See and manage incidents across all sites

Actionable Insights

Turn patterns into prevention strategies

Dedicated Support

Smooth setup and onboarding for all teams

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